Client Testimonials — Page 18 of 107

Thanks for helping us to chose Baglioni, it was the best holiday we have ever had!

On arrival the meet and greet was good. Disappointed with Manta Air as the flight was delayed for 1 hour with very little update and I had to try and get information from them about departure, not very good for a 35-minute flight. Reethi beach check in room allocation was disappointing as after Angelfish stated room preferences in a block of room numbers and I personally contacted Reethi beach via email, they allocated a room initially nowhere near the requested area. I realise that room requests are not guaranteed though when given months of notice, you would think they could find a room within a block of 7 rooms. We did get a move to a room within our requested range 3 days after arrival, so this was much better. Having been to Reethi Beach twice before, we were happy with the overall experience and had a lovely holiday. The island will be undergoing a makeover under the new management and although we do like a more rustic island, we feel that the makeover is needed as the accommodation and some of the public areas are looking very tired. We do feel however that the island entertainment needs to be overhauled and while we do not go to the Maldives for a party experience, having presentations from the spa and the dive centre as the only entertainment for 2 of the nights per week is not acceptable in our opinion as these should be presentations made as part of an evening, not the whole evening entertainment. Generally, the staff on Reethi Beach are what makes this island worth going to with a few of them going well beyond expectations to make you happy. We did have a couple of complaints about the food in the Moodhu Bar and the day after, the head chef, Farish came to see us and listened to our issue. After that evening, he was on hand and went out of his way to ensure we were happy. I am sure that he told the catering/waiting staff to ensure we were satisfied with our food and the Reethi Grill ala-carte restaurant food was to a very high standard which was the main restaurant that Farish was working. We took the time to have a look at the food available in the main restaurant and I would say that the lunchtime menu was adequate with a limited choice and the evening was OK though nothing special. We are glad we paid to upgrade to the all-inclusive premium package. Regarding the included excursions for premium, the choice could be widened and more flexible. One of the excursions is a “Sunset Cruise” which is a boat trip with no refreshments provided and quite boring. The other is a “local island” visit, which we have already been on both. I also find it a bit bad service to tell guests that if the weather disrupts the excursion or whatever other external reason, beyond Reethi Beach control there will be no replacement or allowed re-booking. Once again this whole holiday booking experience has been a joy and the knowledge and attention to detail from the Angelfish staff has been outstanding. We come back time after time to Angelfish due to the advice, understanding of our requirements and the fact that you are confident that you can rely on them to find you a great choice of Maldives holiday options and execute the booking with flawless professionalism.

The sheer number of people who return multiple times to Komandoo speaks volumes. It’s a beautiful laid back island with amazing staff which remains affordable. Didn’t want to leave.

As experienced snorkellers the house reef was the best we have seen in 8 trips to the Maldives. There was a strong current limiting access to certain parts. No information provided by resort or dive centre (we were actually giving guidance to other guests).

The only negative about the resort was that the water villa sunbeds could not be adjusted so it was difficult to lay flat. The beach villa sunbeds were a different design.

The buffet food was good for us. Others commented on limited choice but this was a very small island.

We were very pleased with our stay on Vilamendhoo. We particularly appreciated the beautiful flowers around the island, the excellent food & service in the restaurant & the quality of the snorkelling on the house reef. We stayed in two villas: 224 & 197. Villa 197 was smaller (no desk area) which was a shame. Both villas seemed too dark inside. Our only major disappointment was the seaplane transfer. Both of these took over an hour and stopped at different islands on the way to Male. This left us very hot & sweaty. I am not sure we would return unless we can get direct transfers.

We understand you requested Room 5 for us. This was an upgrade, so we'd really like to thank you for the kind gesture. Elena apologised & explained that due to beach erosion, we were given Room 24. This actually suited us better as it had a large garden area & was on the quieter end of the island.

The food was a slight disappointment compared to previous experiences in the Maldives. The griddled fish however, was absolutely delicious :-).

This is the only whinge we have. Every other aspect lived up to or exceeded our expectations - so overall not bad then! :-)

Loved the reef & marine life, which was our priority. As per our previous conversation it was good to catch up with Nick the Biologist.

We are seriously considering a return visit!! We'll be ringing you shortly to discuss our next plan. Wanted to re-iterate just how good your service has been with friendliness, advice & efficiency. Couldn't have asked for more.

Thank you again.

Angelfish service 100%, zero complaints. Claire was exceptional. Island was everything we expected and wanted. Food was good, breakfast and lunch exceptional as buffet style. Evening dinner was set menu and served rather than a buffet. Speaking with other guest, some liked it, I would say 50/50 so that is just my personal preference...

Beautiful resort, lovely staff, great snorkelling and a 1st class dive centre.

Lovely holiday, service and food exceptional.

Many thanks again for suggesting Mirihi and our wonderful holiday and the smooth process for rebooking for our return later in the year.